#### All reports

Here you can obtain the detailed report for all the different operations and modules in this system. You can select any of the module report after clicking on it, the subcategories are visible thereafter.

Ticket: The different report related to the ticket properties and its operation is available under this report type.

Client: The client related detailed report can be generated by selecting the different types available under this option.

Staff: The different report related to the staff performance and its operation is available under this report type.

SLA & Escalation: The SLA performance report for the staff and ticket escalation report is generated here.

Ratings and survey: Under this option you can generate different report available related to the ratings and surveys.

Solutions: Different solution related report options are available under this type.

Gamification: The gamification related reports will be displayed under this option.

Task: Here you can overview the different report related to the task management.

Billing: The different billing reports choices are available under this type.

ITIL: In ITIL you are able to view the service desk reports on the basis of the different incidents.

Graphical: Here the reports will be generated in graphical manner. These reports are simpler and easy to understand at a glance.

Logs: The different activity reports are available under this option.