#### ClickDesk

It is the live chat software that provides the online customer service software and you can retrieve here all its transcripts in this system by integrating it with ClickDesk.

Domain: The list of domains which are integrated with the ClickDesk can be selected from drop down to view the list of the chats stored with respect to each visitor details.

Visitor Email: Here you are able to fetch the chat domain wise after entering valid Visitor Email.

Chat transcript: When you select a particular chat from the list then after clicking it you are able to view the entire chat transcript and its conversation with that particular visitor.

Convert to ticket: If you want to convert all the chat into ticket you can do it by selecting the Convert to ticket.

Note: If you are not able to view the chat list then there might be some fault happened while integration process.