#### Update problem

It is possible to edit or update a particular problem by selecting it from the listing.

Problem details: All the details of the problem will be listed here.It is also possible to link ticket, CI, changes and tasks with the given problem which is present at the bottom of the problem details.

Audit log: All the activities carried out on the problem will be listed here.

Notes: The notes for the problems will be listed here.

Description: The short description for the problem can be entered here.

Root cause/ impact/ symptoms: The root cause, impact and the symptoms can be linked with the problem from this option.

Permanent solution: One is either able to link a permanent solution to a problem or to add a new solution for it.

Workaround solution: One is either able to link a workaround solution to a problem or to add a new solution for it.

Note: These solutions can update by the edit and delete option.

Actions on problem

- Properties: The subject and email for the problem can be changed from here.

- Add note: A note can be added for the particular problem from here for a better understanding for the agents.