#### Update Facebook

App ID: The app id that one gets after creating the Facebook app needs to be entered here.

App secret: The app secret that one gets after creating the Facebook app needs to be entered here.

Access token: Access token for Facebook is to be entered here. One will get the app token from:

https://developers.facebook.com/tools/accesstoken/

Domain URL: In this option you have to add your helpdesk url.

For eg: http://support.domain.com/

Note: After the app is created, one can see fetch pages in order to fetch Facebook pages. And when the cron is run it fetches Facebook pages and converts it into new ticket post.

Also the staff member can comment on Facebook from the helpdesk.

Pages: All the Facebook pages will be appeared in the Facebook option of setting. You can set the department and the pages access according to your choice