#### Magento

Features available with the Magento integration:

- Magento provides you with the ecommerce software and platform which you can use with this system after its integration.

- After integration procedure is done you can visit to ticket details page & select Magento link under integration section.

- You will receive all the information of client & details of Magento activities (list contains only those which client mail id match with mail id of ticket owner)

In order to integrate Magento with this system follow the following steps:

Step 1] Login to your Magento admin panel.

Step 2] Creating a role: From the Magento dashboard go to

System →Web Services → SOAP/XML–RPC – Roles

Step 3] Click add new role from the top.

Step 4] Fill in the role info and from the role resources tab, select Resource Access >> All

Step 5] Click save role after you are done entering the details.

Step 6] Creating a user: Once the role has been created, one must now create a user. Go to

System → Web Services→ SOAP/XML–RPC – users

Step 7] Click add new user from the top.

Step 8] Fill in the user info of the user and from the user role select the particular role of the user.

Step 9] Click save user after you are done entering the details of the user.

Step 10] Log-in to manage portal and click on add,

Settings /Integrations/Magento