#### Add domains

Title: The display name of the domain or company or brand is to be specified here. The domain name which is specified will appear in the left panel and also in the browser titles.

Domain: The domain should match with the license domain you chose while ordering Vision Helpdesk License. Example if you purchased license for domain xyz.com then you should enter xyz.com and if support.xyz.com then support.xyz.com in this field.

Note: If you enter incorrect value - it will give you license domain invalid error and you will not be able to login to staff portal.

Client portal URL: The URL for the client portal will be specified and created here. For different domains there will be different client portal URLs. Example: http://xyz.com/ or http://support.xyz.com/ depending upon your Vision Helpdesk installation URL.

Default email: There will be default email for each of the domain which is used to send outgoing emails. If no email queues are set, then this email address will be used as from address for sending outgoing emails. It will be considered as default email for the respective domain.

Company address: This is optional field address of the company should be specified here.

Default client portal language: This is field that will decide which language or localization to show on customer portal when you have multiple languages added in the system.

Outgoing email: Here you can set default outgoing email for your company – If no email queue is set this email will be used to send outgoing emails in Vision Helpdesk which allows you to send email and email replies to ticket using two options:

- PHPMAIL () function

- SMTP

By default Vision Helpdesk uses PHPmail function available in PHP to send outgoing emails. PHPmail function will work if you have sendmail installed on your server– in your server's php.ini file if you have sendmail enabled then the phpmail function will work. Generally Windows server does not have sendmail and thus phpmail will not work.

If that is the case then you can setup SMTP settings described in Settings /SMTP section

Currency: The currency to be used for the particular domain is specified here. This will be used in billing module.

BCC email: The email address mentioned here will receive a copy for every outgoing email.

Display order: If there are many domains available then sorting for the domain listing can be done from display order. Domains get sorted as per the display order of the domain specified.

Status: It is possible to enable or disable a particular domain. If any of the domains is disabled then it will not be used by the system.