#### Capsule CRM

Features available with the Capsule CRM integration:

- Capsule CRM provides you the online hosted CRM.

- After integration procedure is done you can visit to ticket details page & select Capsule CRM link under integration section.

- You will receive all the information of client profile & note details (list contains only those which client mail id match with mail id of ticket owner).

In order to integrate Capsule CRM with this system follow the following steps:

Step 1] Login to your Capsule CRM account: https://www.capsulecrm.com/

Step 2] Go to Profile>> my preferences>>API Authentication Token.

Step 3] One will get the API authentication token from here.

Step 4] Log-in to manage portal

Path: Settings/Integrations/Capsule CRM