#### Add status

Title: The name of the status should be specified here.

Display order: If there are many ticket statuses available then sorting for the status listing can be done from display order. Statuses get sorted as per the display order of the status specified.

Color: You can select any color for the title of the status.

Access: There are two types of accesses that can be assigned for the particular status:

- Public: When public access is selected then it will be visible to both staff and the clients.

- Private: When private access is selected then it will be visible only to the staff members.

Department access: It consists of the departments that will have the access to the particular ticket statuses. More than one department can be selected at a time. It is also possible to select all the departments using all departments.

Status: It is possible to enable or disable a particular ticket status. If any of the ticket status is disabled then it will not be used by the system.

Language translation for status title: The localization of the languages which are enabled can be made here manually for the status title in this system.