#### Update Twitter integration

Department: The department along with the company or domain should be selected from the drop down and mentioned here.

Title: The name of the title should be specified here.

Consumer key: The username of the consumer application that has been registered with the service with the service provider should be mentioned here.

Consumer secret: The password for the consumer application should be specified here.

Access token: It is used by the consumer to access a user's protected resources and it should be mentioned here.

Access token secret: The password to access the user's protected resources should be mentioned here.

Auto tickets convert if mentioned: It can be either enabled or disabled. If disabled then the social media trends will not be converted into ticket automatically.

Note: When the cron is run then the tweet in twitter gets converted to ticket in the helpdesk.

Also the staff member can send reply on twitter for tweet from helpdesk.