#### Add Exotel app

Steps for Exotel integration

Step 1] Login/Sign up to the http://my.exotel.in account.

Step 2] You can retrieve the Exotel SID & Exotel Token from My account>> setting >> API setting tab.

Step 3] The app information is available at the Homepage>>Admin panel>> App Bazaar.

Step 4] Login back to the manage portal.

Title: The title of the app is specified here. (From Step 3)

App Id: Enter here the App ID of the Exotel App. (From Step 3)

Exo-phone: The number of phone numbers can be added from here. (From Step 3)

Auto ticket creation: Here you can enable or disable the auto ticket creation feature. If staff wants to create auto ticket for those numbers which are present in the app then you can enable this feature.

Note: Auto ticket creation on-off setting works only for incoming-outgoing calls, outgoing sms creates auto ticket by default.

This feature can also create a auto new user if he is in incoming or outgoing calling list.