#### Redmine

Features available with the Redmine integration:

- Redmine provides the flexible project management web application.

- You can view the Redmine by going to the ticket details page & select Redmine link under the integration section after completing the procedure of the integration.

- If you want you will get the client details, list of invoice & project of that client (list contains only those which client mail id match with mail id of ticket owner).

In order to integrate Redmine with this system follow the following steps:

Step 1] Activate A. Enable REST web service, B.Enable JSONP support(i.e. keep checked) on your Redmine setup (Administration >>> Settings >>> API). path may vary as per Redmine version.

Step 2] Enable A. Authentication required (i.e. keep checked) on your Redmine setup (Administration >>> Settings >>> Authentication). Path may vary as per Redmine version.

Step 3] Redmine URL: Copy your Redmine site url along with "Redmine/" (Ex. http://example.com/redmine/) if Redmine exist in url else along with "/" (Ex. http://example.com/)

Step 4] API access key

Click on My Account,

Click on "show" link under the "API access key" at right sidebar of my Account page.

Step 5] Return to the setting of the Redmine in the admin portal.

Domain: Domain for which Redmine is to be integrated is to be selected from the drop down.

Redmine domain: The domain for Redmine is to be mentioned here. (From Step 3)

Access token: The Access token for Redmine is to be specified here. (From Step 4)

Status: It is possible to enable or disable Redmine from here. If Redmine is enabled then it will work for the script and if disabled then it will not.

Note: After the successful adding of the Redmine account go to:

Path: Settings/Staff Section/Team/Integration/Redmine/ Select Yes.